Frequently Asked Questions.
Is your jewelry made of real silver?
Yes! Every piece is crafted from 925 sterling silver (92.5% pure silver + 7.5% alloy for durability). Our 18K gold-plated items use a thick, tarnish-resistant coating for lasting brilliance.
Will the gold plating fade or turn my skin green?
Our jewellery is designed to stay beautiful for a long time. We use 3x-thicker 18K gold plating that helps resist fading and discoloration. The base metal is 925 sterling silver, which is nickel-free and hypoallergenic, making it safe for sensitive skin.
With proper care—such as keeping your pieces dry, storing them in a soft pouch, and avoiding contact with perfumes or harsh chemicals—your jewellery will maintain its shine and last even longer.
How long does shipping take?
7 working days for world wide delivery
You’ll receive a tracking link once your order ships. View Shipping Policy
What’s your return policy?
We offer 14-day hassle-free returns on unworn items in original packaging. No returns on earrings due to hygiene reasons. View return and Refund Policy
How do I care for my jewelry?
- Silver: Polish gently with a microfiber cloth.
Gold-plated: Avoid chemicals. Store in the included anti-tarnish pouch
Can I resize a ring after purchase? How can I cancel it?
Yes! We offer free resizing within 14 days of purchase. Contact us with your order number and ring size.
Do you offer bulk discounts?
Yes! Reach out by filling the contact form for custom pricing on orders of 10+ pieces.
Is your packaging gift-ready?
Absolutely! Every order arrives in a luxury velvet pouch. Add a personalized note at checkout for a FREE Gift Bag.
Delivery charges for orders from the Online Shop?
Free Shipping World wide for orders of 150 USD. View Shipping policy
Do I receive an invoice for my order?
In your email
I now see the longer delivery time of (a part of) my order. How can I cancel it?
Go to Orders->cancel (before it dispatches.). You can cancel your order within 2 days of the order placement .
Who pays for return shipping?
Customers are responsible for return shipping costs.